Frequently Asked Questions

Everything you need to know about bringing Plateful home.

What materials are used in Plateful dinnerware?

Our collections are crafted from premium, lead-free ceramic, high-fired stoneware, and sustainable bamboo fibers to ensure durability and safety for your family.

Are your products microwave and dishwasher safe?

Most of our ceramic and stoneware items are both microwave and dishwasher safe. However, we recommend hand-washing items with gold leaf accents or wooden components to preserve their finish.

How do you handle shipping for fragile items?

We use eco-friendly, reinforced protective packaging designed specifically for glassware and ceramics to ensure your order arrives in perfect condition.

What is your return policy for home goods?

We offer a 30-day return window for all unused items in their original packaging. If an item arrives damaged, please contact us within 48 hours for a free replacement.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on your location.

Can I purchase Plateful products as a gift?

Absolutely. You can select the 'Gift Wrap' option at checkout, and we will include a personalized note and remove pricing from the packing slip.